Privacy notice

Clearcut Translations takes the privacy of our visitors very seriously.

The purpose of this notice and any other documents referred to in it, is to clearly list and identify the legal requirements, procedures and rights which must be established when we obtain, process, transfer and/or store your personal data.

We wish to stress that we do not gather, save, collect nor use any of the personal information submitted by visitors to our website, unless this was done in order for us to provide a quotation. Any files or other information you may submit to us will be treated in strict confidence and only stored in our system if you go ahead with the order.

We do not sell, rent or otherwise distribute email addresses or any other personal information and we regard the lawful and correct treatment of personal information as integral to successful operation and to maintaining the confidence of the people we work and communicate with.

Where do we store information if you go ahead with your order?

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Our computers have appropriate password security, boundary firewalls and effective anti-malware defences. We routinely back-up electronic information to assist in restoring information in the event of disaster and our software is kept up-to-date with the latest security patches.

How do we use and process your information?

n the course of our business, we shall process the data we receive directly from you (for example, by you completing forms, sending us papers or from you corresponding with us by mail, phone, email or otherwise). The information held about you shall be used in the following ways:

• to provide you with information, products or services that you request from us
• to carry out our obligations arising from any contracts entered into between you and us

We may need to disclose your personal data to third parties, however, this will only be done for the purposes of fiscal and legal compliance.

We shall ensure that all Personal Data held is accurate and up to date.

If you become aware that any of your Personal Data is inaccurate, you are entitled to contact us and request that your Personal Data is amended. We will take all reasonable steps to destroy or amend inaccurate or out-of-date data.

We will not keep Personal Data longer than is necessary for the purpose or purposes for which it was collected. Once Personal Data is no longer required, we will take all reasonable steps to destroy and erase it.

Your Complaints

If you feel that your questions or concerns regarding your Personal Data have not been dealt with adequately or that your request has not been fulfilled by us, you can use our complaints procedure, by emailing us at info@clearcut-translations.com.

Changes to our Data Protection Policy

We keep our privacy policy under regular review and reserve the right to amend and update the policy as required. Where appropriate, we will notify you of those changes by email and/or by placing an updated version of the policy on our website.

Cookies

This Website uses ‘Cookies’, which are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as expected.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to our website and services so when you link to or from other websites you should read the privacy policies on that site.